Commonly Asked Questions

Sounds Like This Is For Our Admissions Office

Somewhat, but not exactly. We can certainly loop in Admissions after you take a look and decide if it's a good fit for your department. But really, this all has to start with you, the music faculty.

You see, there is a new standard in winning over music students. A more competitive one. This new approach requires you to speak to the very specific interests of music students and paint a clear picture in their mind as to why your music department is the perfect match for their needs. This requires knowledge of music students and all the nuances of music recruiting - a component that admissions (quite reasonably) does not offer.

Just like you, we DO NOT want to introduce a tool into your environment that is duplicative, siloed, or unnecessary. In fact, maintaining a pure technology architecture within the larger university in something we obsess over!

Is Our IT Department Going To Approve Of This Tool?

The software is one component of our offering.

We’ve never had an IT department reject the software. It sometimes takes a few weeks to go through the IT Office’s standard approval process (university IT teams are very busy helping everyone out!). So if you anticipate IT will want to review some information, we encourage you to initiate that request early after seeing our demo.

Typical procedure is, IT will request one or more documents from Musicwindow.

--Technical overview document - Covers the commonly asked IT questions

--HECVAT - A 300+ row spreadsheet detailing all the specs that IT typically likes to know

--VPAT - For the accessibility team to review how Musicwindow adheres to accessibility standards

Please request these documents via the form below. We’ll follow up within 1 business day. The approval is typically pretty straightforward from there.

If I'm being honest, I can barely turn on a computer without a grad student helping me... Can I still use Musicwindow?

We get it - you do not have time to learn a new software. Your chosen path in life is not marketing technology. Many music school directors, faculty, and administrators who have little technical skills are realizing value from Musicwindow every day.  The Musicwindow team does the heavy lifting in getting you set up. The product has been built specifically for faculty and directors who are not accustomed to fancy technology.

How Do I Learn More?

Typically, it looks like this:

1) Schedule a demo. We'll meet over a Zoom and look at how this might work for you.

2) Afterward, with your permission, we provide a recording of the meeting and any PDFs, short videos, client references, or materials that you can use to best introduce this to any additional decision makers.

3) When you're ready we'll decide to either A) get it rolling, B) schedule an additional meeting with other staff member, C) plan customized next steps as you see fit, or D) do nothing.

At any point, if you decide we’re not the right fit for you (or vice versa), we'll just part ways professionally.

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